Waheed Ghafar

Waheed Ghafar is an experienced IT professional with a robust background in troubleshooting, network security, and technical support. Currently serving as an I.T. Technician at EMR CPR since January 2023, Waheed managed to resolve an average of 15 networking and connectivity issues per week with a 90% success rate, while also reducing security vulnerabilities by 95% through software updates. Previously, in a Desktop Support role at Cameo Global, Inc., Waheed implemented software updates and maintained a high operational standard across numerous servers and systems. Prior experience includes roles at Las Positas College and Sutter Health, where Waheed developed strong collaborative relationships and consistently achieved high customer satisfaction rates. Waheed holds an Associate of Science degree in Network and System Administration from Las Positas College.