Cesar D.

Cesar D. possesses extensive experience in technical support, currently serving as a Technical Support Analyst at Emser Tile since July 2018, where responsibilities include resolving issues ranging from peripheral replacements to systemwide outages for a national business. Previously, Cesar D. worked at Toll Global Forwarding - Americas as a Tech Support professional, offering assistance with hardware, networking, and software queries. Additional roles include Tier 2 Support Representative at ASAP Staffing, Technical Agent at Volt, and IT Specialist at Keyed Communications, all of which involved addressing various technical issues across internet, VoIP, and television services. Cesar D. holds a Bachelor of Science degree in Computer Engineering Technology from DeVry University, completed in 2008.