Héctor Bolaños is an experienced Information Technology Service Delivery Manager currently serving as the Head of SAP Service Management at Enable Global, where they lead a team to enhance service excellence and customer engagement. Bolaños has a robust background in IT, having held various roles including IT Account Manager and Global Service Delivery Manager at Syntax, and IT Service Delivery Manager at T-Systems International GmbH. They began their career as a Level 1 Support Specialist at T-Systems México and have honed their skills in Service Delivery, Service Management, and ITIL methodologies over the years. Bolaños is pursuing a degree in Computer Science at Benemerita Universidad Autonoma de Puebla.
This person is not in the org chart
This person is not in any teams
This person is not in any offices