Corey Walker

Corey Walker has a diverse work experience spanning over 12 years. Corey is currently working as a Sr. Strategic Customer Success Manager at Enboarder since February 2023. In this role, they have trained and onboarded new hires, resulting in a 15% decrease in employee ramp rate.

Before joining Enboarder, Corey worked at Anagram as a Customer Success Manager from May 2021 to September 2021. While there, they developed an internal feedback loop, leading to a 30% reduction in support tickets. Corey also exceeded various key performance indicators (KPIs) within their first quarter, including retention, satisfaction, NPS, and references.

Prior to Anagram, Corey was a Customer Success Manager at TravelBank from December 2018 to May 2021. In this role, they managed a team of Customer Success Managers and was involved in training and enablement while scaling customer growth.

Corey also worked as a Corporate Account Manager at Corporate Traveler USA from April 2015 to December 2018. Corey'sresponsibilities included building strong client relations, assisting with travel policy development, and creating a productive team environment.

In earlier roles, Corey served as an Administrative Assistant at Arthritis and Rheumatology of Georgia from December 2014 to April 2015 and as an Assistant Property Manager at Aspen Square Management from January 2014 to December 2014.

Corey's career began as an Assistant Brand Manager at EXPRESS in May 2009, where they coached and developed associates, trained novice store managers, and focused on delivering exceptional customer experiences while maintaining policies and procedures. Corey held this position until January 2014.

Throughout their career, Corey has demonstrated success in customer success management, team leadership, training, and relationship building.

Corey Walker's education history includes attending Georgia State University from 2011 to 2013, where they studied Accounting and Finance. Prior to that, from 2008 to 2011, Corey attended Georgia Highlands College, focusing on Business Administration and Management, General. Additionally, Corey obtained a certification in Solution Sales from LinkedIn in October 2020.