Ryan Pope is an accomplished professional with extensive expertise in customer operations and business management. Currently serving as the Senior Manager of Customer Operations at Encompass Technologies, Ryan leads the migration of support tools to Zendesk and implemented Kantata for enhanced operational efficiency. As President & CEO of Pope Consulting Group LLC, Ryan provides Salesforce CRM solutions to businesses. Ryan has also held significant roles such as Board Member at the Lubar College of Business and Vice President of Operations at Krahnborn. Previous experience includes Senior Manager of Customer Operations at Onfido, where Ryan oversaw the transition to Salesforce Service Cloud, and several positions at Penta Technologies, focusing on sales and customer success. Early career roles at Zywave involved financial analysis and operations management. Ryan holds a Bachelor of Business Administration in Finance from the University of Wisconsin-Milwaukee.
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