Jon Carter has a solid work experience in the IT industry. Jon started their career at Excelsior Technologies in 2009 as a Helpdesk Support, where they provided technical and IT support, troubleshooting problems and resolving Level 1 support requests. In 2011, they joined Lucas Group as a Network System Administrator, where they engineered network/systems-related solutions, installed and configured servers, and maintained installation procedures for the company's infrastructure. Most recently, Jon worked at Encore Technologies as a System Engineer and later as a Customer Success Manager, although the end date for their current role is not specified.
Jon Carter obtained a Bachelor of Science degree in Information Systems from Kennesaw State University, where they studied from 1998 to 2003. In addition to their degree, Jon received several certifications including MCSE: Cloud Platform and Infrastructure, MCSA: Windows Server 2012, MS: Server Virtualization with Windows Server Hyper-V and System Center, MCPS: Microsoft Certified Professional, Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching), and MCSE: Server Infrastructure. These certifications were obtained between 2016 and 2017 from institutions such as Microsoft and Cisco.
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