Hermes Flores

Hermes Flores has accumulated significant experience in security and customer service roles across various companies. Currently serving as a Security Officer III at Encore Wire Corp since December 2020, Hermes previously worked as a Loss Prevention Supervisor at Grandscape and as a Security Officer at Nebraska Furniture Mart, focusing on customer interactions and loss prevention strategies. Prior to these roles, experience at Nestlé Waters North America as an Accounts Receivable Analyst involved managing customer accounts and resolving payment disputes. At JPMorgan Chase & Co., Hermes held multiple positions including Manager on Duty and various banking roles, emphasizing customer service excellence. The career began at Fry's Electronics as a Customer Service Supervisor, responsible for managing cash operations and addressing customer concerns. Hermes holds a degree from The University of Dallas, earned between 2015 and 2018.