Promise Roland

Promise Roland is an experienced D365 Operations Lead at END., responsible for managing a team of D365 experts in incident management, user education, and testing activities since December 2021. Previously, Promise worked as a D365 F&O Support Analyst, focusing on incident triage and resolution while liaising with key stakeholders. Prior roles include D365 F&O Technical Support Engineer at Tek Experts, where advanced technical troubleshooting in Microsoft D365 FIN modules was provided, and software development positions at Safetrust Mortgage Bank and Frank Aik Tech. Education includes a Bachelor's degree in Botany/Plant Biology from Delta State University, Nigeria (2010-2014).