Michael Hsieh

Michael Hsieh is a seasoned technical professional with extensive experience in support engineering, quality assurance, and system administration. Currently serving as a Global Support Engineer at Endace since November 2011, Michael excels in managing Linux servers, troubleshooting customer configurations, and providing world-class customer support. Previous roles include Support Engineer at PHD Virtual Technologies, QA Software Engineer at FalconStor Software, and System Administrator at Glen Rock Building Supply. Michael has a background in application development from ACS and experience in IT solutions from PricewaterhouseCoopers and AT&T. Michael holds a B.A. in Economics from Rutgers University and completed VMware certifications in 2009.