Andrei Moldovan is a Senior Operations Manager at Endava, where they lead globally distributed Service Desk teams and oversee service delivery operations across multiple regions. Previously, they held roles at Harrods, where they provided premium concierge and security services, and Grange Hotels, managing the Room Service department. Andrei has a strong background in client onboarding and transitions, ensuring alignment with service level agreements and operational KPIs. They have a foundational education in Mathematics and Computer Science from Liceul Teoretic "Ana Ipatescu" and attended Babes-Bolyai University.
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