Nik W.

Nik W. has over two decades of experience in IT service management and public relations. Currently serving as the Head of ServiceNow and Platform Owner at Endava since July 2009, Nik W. is responsible for defining and implementing the ServiceNow strategy, enhancing operational efficiencies, and facilitating business improvements. Prior roles include Head of Service Management and Service Team Leader at Endava, and IT Service Desk Manager at BPP Professional Education. Earlier career highlights include management positions in hospitality and public relations, as well as foundational roles in IT support. Nik W. holds a degree in War Studies and History from King's College London.