Andrew E.

Andrew Eger is an experienced Information Technology professional currently serving as the Information Technology Service Desk Manager at Endurance IT Services since September 2022, where responsibilities include managing the service desk team, providing high-level technical assistance, and ensuring service delivery to clients. Prior to this role, Andrew held the position of Communications and Distribution Technology Manager at Commercial Ready Mix Products, Inc., managing IT issues across multiple locations and coordinating hardware and software installations. Andrew also served as the Service Desk Team Lead at SLAIT Consulting, effectively managing two outsourced service desks, training staff, and maintaining service level agreements while exceeding performance metrics. Andrew holds an Associate's degree in Business Administration from American InterContinental University, obtained between 2004 and 2006.