James Ward has a diverse background in telecommunications and customer service, beginning with a role as a Field Service Technician at Cablevision from September 2014 to September 2015. Subsequently, James held multiple positions at Charter Communications from February 2020 to June 2023, including Retention Supervisor, Social Media Associate, Video Repair Specialist, and Territory Manager. Currently, James serves as an Account Manager at Endurance, starting in October 2025. James holds a Bachelor of Science degree in Public Health from East Stroudsburg University of Pennsylvania, obtained in 2014.
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