Raphaela Caetano

Raphaela Caetano is a business analyst with 8 years of experience in the electric energy sector, focusing on process improvement, data analysis, and project management. Currently pursuing an MBA in Project Management and a Bachelor's degree in Production Engineering at Universidade do Estado do Rio de Janeiro, Raphaela has held multiple roles at Enel Group, where responsibilities included managing internal and global KPIs and improving customer service processes. Previously, Raphaela worked at Neobpo, implementing scheduling systems and enhancing the process of title transfers.