Silvia Cieri

Silvia Cieri is currently the Head of Document and Claims Management at Enel Energia S.p.a, where they apply their expertise in customer experience management. Prior to this role, Silvia gained valuable experience at Jaguar Land Rover Italia as a Customer Care Administrator and at Enel in various capacities, including as a Prevention Specialist. Silvia's professional journey began with internships at General Motors and CONI, enhancing their administrative and sales skills. They hold a Bachelor's degree in Business/Managerial Economics from Università degli Studi di Roma Tre and furthered their education at Tor Vergata School of Business Administration. Silva's ability to lead teams and manage complex tasks showcases their commitment to excellence and attention to detail.