Saara Leppälä is an accomplished professional with extensive experience in customer service and support roles, currently serving as Customer Service Manager at Enerim Oy since July 2020. Prior to this position, Saara held various roles including Support Specialist at Empower group and Region Lead for Mothers in Business MiB ry. Previous experience includes a BI Developer role at Tieto, project management for a healthcare initiative at Oulu University Hospital, and marketing trainee positions. Saara's educational background includes a Master of Science in Information Processing Science from the University of Oulu, along with additional training in service design and health management.