Charles Phillips is a seasoned project manager with a strong background in information technology and customer service. Currently serving as a Project Manager at EnerSys since October 2023, Charles previously held multiple roles at FirstService Residential, where significant achievements included tripling business through enhanced customer service and mentoring IT professionals. Charles' experience also encompasses IT support and network management at Sun Holdings, Inc., NETSYNC, and IT Integrations, demonstrating proficiency in problem resolution, project documentation, and SLA adherence. Early career endeavors in digital marketing and strategy provided a diverse skill set that complements Charles' technical expertise, supported by a Bachelor of Arts in Creative Advertising from Southern Methodist University.
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