Marcello Petacci currently serves as the Sr. Global Warranty & Technical Support Manager at EnerSys, where responsibilities include leading global process simplification and standardization to enhance customer experiences and manage warranty costs. Previously, Marcello held roles such as Principal Warranty Engineer at Johnson Controls, where a strategic plan was developed to elevate warranty maturity, and Warranty Manager for North America at Abengoa, managing customer service and warranty relationships. Marcello has extensive experience at First Solar, progressing through various technical and managerial positions, culminating as Program Manager for Warranty Services. Educational qualifications include a Bachelor of Science in Electrical and Electronics Engineering and a BSET in Electronics from Arizona State University.
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