Tracy Lutz

Tracy Lutz is an experienced customer service professional with a strong background in managing teams and enhancing customer experiences. Currently serving as a Customer Service Specialist at EnerSys since January 2022, Tracy previously held leadership roles at Easypak LLC, where responsibilities included managing direct reports, training new staff, and improving customer service processes. Prior experience encompasses positions at Schneider Electric, where Tracy worked as an Engineering Administrator, and at XO Communications, spanning over 17 years in various customer care and project management roles, focusing on order accuracy and customer satisfaction. Tracy holds a Bachelor of Science degree in Business Administration from Millersville University of Pennsylvania.