Raphael Barbosa

Raphael Barbosa is a 29-year-old professional currently serving as the Coordenador de CRM at Enext, a Wunderman Thompson Company. With experience in CRM focused on business, they have previously held roles as an Estagiário de CRM and Analista de CRM across various companies including Enext and Stefanini Group. Raphael's background includes a degree in Marketing from Universidade Cruzeiro do Sul and proficiency in digital strategy, social media, and performance analysis using platforms like Salesforce and SAP. Their expertise spans both B2B and B2C markets, where they have effectively developed automated customer journeys to enhance CRM results.