EngageSmart operates across multiple industries, delivering digital engagement solutions that transform customer interactions into loyalty building opportunities.

Information Technology

EngageSmart

The Boston office focuses on enhancing employee skills and growth through effective learning and development initiatives.

Boston

EngageSmart's headquarters in Braintree, MA, United States

Sarah van Edema (Baldwin)

Maureen Morris

Kyle S.

Bryan Hefty, CISSP

Barry Anderson

Josh Schmidt

Melissa X.

Steven Conrad

Zach Howlett

Megan Parrott

The Analysts and Service Desk team at EngageSmart focuses on optimizing digital engagement solutions and delivering technical support. The Senior Business Analyst identifies and drives business improvements, while the Service Desk Analysts (II and III) provide exceptional technical assistance, troubleshoot issues, and ensure seamless customer interactions, with the Team Lead overseeing the service desk operations.

Analysts and Service Desk

The Human Resources Team at EngageSmart is responsible for talent acquisition, employee experience, diversity, equity, inclusion, and belonging (DEIB), compensation analysis, and overall human capital management. This team ensures that the company attracts, retains, and develops top talent while fostering an inclusive and rewarding workplace environment.

Human Resources Team

The Accounting and Finance team at EngageSmart manages the financial health of the company by overseeing revenue operations, corporate accounting, financial reporting, and technical accounting. They ensure accurate financial records, compliance with regulations, and provide financial insights to support business strategy and decision-making. This team is crucial in driving financial efficiency, transparency, and supporting the company's growth through informed financial planning and analysis.

Accounting and Finance

The Marketing Team at EngageSmart focuses on driving customer acquisition, building strategic alliances, and enhancing product visibility across various industries. They develop and execute comprehensive marketing strategies to convert customer interactions into long-term loyalty and support the digital engagement solutions offered by the company.

Marketing Team

The Leadership Team at EngageSmart is responsible for shaping the strategic vision and direction of the company. Comprising key executives such as the Chief Marketing Officer and CFO, this team focuses on driving growth, enhancing customer engagement strategies, and ensuring financial stability, while fostering a culture of innovation and collaboration across all departments.

EngageSmart

Org chart

Teams

Analysts and Service Desk

Human Resources Team

Accounting and Finance

Marketing Team

Leadership Team

Offices

EngageSmart

Org chart

Teams

Analysts and Service Desk

Human Resources Team

Accounting and Finance

Marketing Team

Leadership Team

Offices

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