Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website. It supports intelligent paths, train, copy, analytics, and private labeling,etc.Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot.

AI/ML

Automation

Support Services

Engati

Engati's headquarters in California City, CA, United States

This department is responsible for providing technical assistance and solutions related to product offerings to enhance customer satisfaction.

Product Support

This department focuses on designing, coding, testing, and maintaining software applications.

Software Development

The Product Management team at Engati is responsible for defining and executing the product strategy for the chatbot and live chat platform. They collaborate closely with cross-functional teams to identify user needs, prioritize features, and ensure product enhancements align with market trends. Their goal is to drive innovation and improve the user experience, leveraging insights from analytics and customer feedback to refine product offerings and expand Engati's competitive edge in the industry.

Product Management

This department oversees client relationships, ensuring satisfaction and retention through effective account strategies.

Account Management

The Engineering team at Engati is responsible for developing and optimizing the platform's core technologies, including its chatbot frameworks and machine learning algorithms. They work collaboratively to ensure seamless integration across various messaging platforms while enhancing functionality through continuous improvement and scalability. Additionally, the team focuses on leveraging advancements in NLP/NLU to deliver a robust user experience and drive innovation in chatbot capabilities.

Engineering

This department focuses on ensuring customer satisfaction and helps clients achieve their desired outcomes with the company's products or services.

Customer Success

The Sales and Marketing team at Engati is responsible for driving brand awareness and customer acquisition through strategic marketing initiatives and direct sales efforts. They work collaboratively to optimize digital marketing campaigns, enhance customer engagement, and ensure client satisfaction, ultimately contributing to the growth and success of Engati's chatbot and live chat platform. This team also focuses on leveraging data analytics to refine sales strategies and improve overall revenue generation.

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Other teams

Software Development

Product Management

Account Management

Engineering

Customer Success

Sales and Marketing