Robin Doremus

Robin DOREMUS has extensive experience in customer satisfaction and marketing within ENGIE since September 2013, currently serving as Chef de projet Marketing Relationnel and Responsable équipe Satisfaction Clients. Responsibilities include managing a team focused on collecting and analyzing customer feedback to enhance satisfaction levels, implementing satisfaction measurement systems, and collaborating with external providers to optimize client listening strategies. Prior roles at ENGIE involved leading projects related to customer experience, and earlier positions included a focus on legal activity support and customer satisfaction studies at Energio. Robin DOREMUS holds multiple degrees, including an MBA in Digital Marketing and qualifications in business development and psychology from institutions such as ICD Business School and Université Paris Cité.