Jacob Eckert is a Senior IT Specialist at Engine, where responsibilities include providing technical support and troubleshooting for macOS, Windows, and mobile platforms, as well as administering environments for Slack, Zoom, Jamf, and Okta. Prior to this role, Jacob served as IT Technical Support Lead at CrossFit, LLC, overseeing IT operations and conducting cybersecurity audits. Previous experience includes positions as a Program Manager and IT Support Engineer at DoorDash, Desktop Support Specialist II at F5 Networks, and IT Asset Coordinator at Slalom Consulting. Jacob began the career in technical support at Apple, where responsibilities included diagnosing product issues and managing the Genius Room area. Jacob studied at Lake Washington Technical College and Scottsdale Community College.
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