Luidi Marotti is a Customer Success Specialist with over six years dedicated to enhancing client experiences and driving engagement. Luidi's professional journey includes recent experience as a Senior Customer Success Analyst at Gavea Tech, where they led onboarding initiatives and implemented processes that significantly improved client success metrics. Currently serving as a Senior Customer Engagement Executive at Engine Brasil, Luidi focuses on building long-term client relationships and developing strategies for ongoing satisfaction. Luidi holds an MBA in Marketing Management from Pontifícia Universidade Católica do Rio de Janeiro.
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