Roberto Fortin

Roberto Fortin has extensive experience in operational management and monitoring services, currently serving as the Manager of Operation Bridge at Eni since September 2012. In this role, Roberto is responsible for monitoring services and first-level support. Previously, as the Monitoring Team Lead, Roberto coordinated the monitoring and service desk aspects within a global IT transformation framework. Prior experience includes serving as Service Manager at Sorint.LAB, where Roberto managed critical client relationships and service reviews, and in various roles at Vodafone IT, including Service Desk Manager, where responsibilities encompassed incident management and IT service monitoring. Early career experience includes a position as a Hardware and Software Technician at Sensient Flavors Multinational s.p.a. Roberto holds a doctorate in Psychological Sciences from Università degli Studi Guglielmo Marconi and a diploma as an IT technician from ITIS Lagrange.