Ryan Jones

Ryan Jones is an experienced Customer Service Specialist at ENMAX, where responsibilities include collaborating on projects to integrate the Business Loyalty Care team, Business Chat, and Consumer Sales onto the Salesforce platform. Prior roles at Shaw Communications include developing a national Serviceability Support team and automating processes within Salesforce. Earlier experience includes event services at The Calgary Stampede and coordination of national suite strategies at Shaw. Ryan earned 48 badges from Salesforce's Trailhead and has completed courses in change management and other relevant training.