Jim Roy, CLCS, is an experienced professional in customer success and account management, currently serving as Customer Success Manager at ennabl since April 2025. Prior roles include Strategic Account Manager at Modern Campus, Manager of Enterprise Customer Success at Mindtickle, and Director of Customer Success at AgencyIQ. Jim Roy has a proven track record in enterprise customer management and consulting, particularly within the insurance and technology sectors, with expertise in developing strategies to assist agencies in a competitive market. An alumnus of the University of Connecticut with a Bachelor's degree in Economics, Jim Roy's career spans roles focused on client relationship building, product rollout, and sales performance.
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