Ennov
Mark Walker is a highly experienced professional with a diverse background in pharmacovigilance, business intelligence, and military training. Currently serving as a PV Product Specialist at Ennov since July 2023, Mark has spent over a decade at Ennov PV as the Customer Support and Professional Services Manager, focusing on workflow-driven solutions for human and veterinary products. Prior to joining Ennov, Mark worked as an Actuate Report Developer for the Ministry of Defence, enhancing reporting capabilities for asset management databases. Mark's military career spans more than two decades in the Royal Air Force, where skills in aircraft electrical engineering were developed, alongside roles as a technical trade instructor at the No1 School Of Technical Training. Mark holds an Open Degree from the Open University and a Certificate in Education from the University of Wolverhampton.
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Ennov
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Headquartered in Paris, France, with offices in the North America, Europe, and Asia, Ennov provides the most original, comprehensive and cost-effective suite of web-based software solutions for the Life Sciences industry. From leading pharmaceutical companies to emerging biotechs, we proudly serve over 250 companies and 250,000 users around the world. Since 1999, we have been developing innovative, powerful and easy-to-use software for regulated content, data and process management. Our solutions are designed and built to support the entire Life Sciences R&D continuum including Quality (EDMS, QMS, LMS), Clinical (eTMF, CTMS, EDC), Regulatory (Publishing, RIM, xEVMPD, IDMP, EUDAMED), and Pharmacovigilance (SAE Management and PV Signal Detection). Ennov is ISO9001:2015 certified for all software products and processes and we boast a 100% success rate in customer audits. Our solutions enjoy extremely high user adoption rates, thanks to our intuitive user interfaces and commitment to building solutions that work the way our users work. We also have very high customer satisfaction ratings with an on-time project delivery rate of 98.5% and an annual maintenance renewal rate of 96%.