eNoah
Lacy Witte has extensive experience in operational leadership, currently serving as Vice President of APS Retrieval Operations at eNoah since July 2020. Prior to this role, Lacy held the position of Vice President of Call Center Operations at EMSI from April 2003 to July 2020, demonstrating a strong background in managing and optimizing call center operations.
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eNoah
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eNoah is a boutique consulting-led integrated BPO and IT solutions company providing services to Fortune 1000 companies in the Integrated Health, Insurance, Manufacturing and Automotive domains. With strong domain focus, the solutions are vertically integrated and delivered through a client intensive relationship based global delivery model. eNoah is ISO 27001 certified and HIPAA compliant. Over the last 3 years, eNoah has enjoyed repeat businesses from all its clients due its obsession to client delight and delivery. eNoah’s mature and established service delivery setup helps clientrs pilot and steady state the processes with focus on metrics driven outcomes that would exceed customer SLAs. eNoah’s value proposition to its customers are: * Deep understanding and experience of offshore and outsourced operations, with mature transition capabilities * Ability to provide integrated offerings to client both in technology and BPO * Experience in handling operations of multiple countries in a Shared Service Environment * People centric HR processes * Ability in Designing and implementing processes to meet the standards of SOX and ISO * An agile organisation - Reliable and scalable infrastructure & Quality methodology