Andy Smith

Andy Smith is an experienced leader of operational teams, currently serving as the Head of Operations at ENSEK, where they oversee the Managed Service Operational functions for the UK’s largest Energy Supplier. Previously, Andy led the Customer Lifecycle and Losses at Robin Hood Energy, significantly enhancing billing performance, and held various leadership roles at British Gas, including Head of Department for Energy Balancing. With a strong focus on people development and operational efficiency, Andy has a proven track record of implementing growth strategies and achieving high performance across diverse team structures.