Arun Kumar

Arun Kumar is an experienced IT professional with expertise in service delivery and incident management, currently serving as a Senior Service Delivery Manager at Ensono since April 2020, following a role as Technical Delivery Manager. Prior experience includes positions as IT Service Manager at Equinity India, Major Incident Manager at IBM, and Incident Manager at Tata Consultancy Services. Arun holds ITIL certification and possesses a comprehensive understanding of IT operations and change management across various sectors, including banking, logistics, shipping, and market research, while working with enterprise systems in a 24/7 global environment. Arun earned a Master's degree in Information Technology from the University of Madras between 2001 and 2003.