Eric Franklin

Eric Franklin has extensive experience in IT support and systems analysis, currently serving as a Production Control Analyst at Ensono since April 2019. Previous roles include Technical Support Analyst at Eddie Bauer, where responsibilities involved Mainframe maintenance and user support for over 300 locations, IT Help Desk Specialist at Walgreens with a focus on diagnosing and resolving technical issues, and various positions at Morton Salt related to operational support and job scheduling. Franklin's career began at Walgreens Corp as a Call Center Coordinator, and earlier experience also includes youth care work at Maryville Academy. Franklin is a graduate of Jackson State University.