Mohammad Irfan is an experienced Information Technology Manager currently at Ensono since December 2021, where leadership in global service delivery for mission-critical mainframe environments has been emphasized, achieving over 99.9% uptime. Prior to this role, Mohammad served as a Senior Database Administrator at IBM from August 2020 to December 2021, leading a team of DBAs for global clients in banking and insurance, while managing incident and change activities to ensure SLA compliance. At Cognizant, from November 2015 to August 2020, Mohammad held a similar position, continuing the focus on delivering 24×7 operations and proactive problem management. Earlier career experience includes serving as Technical Lead and Database Administrator at HTC Global Services, beginning as an L2 DBA and advancing to L3 by demonstrating reliability and technical ownership in high-pressure situations. Educational qualifications include a Bachelor's degree in Electronics and Communications Engineering from Anna University Chennai and a Master's degree in Business Administration with a focus on Management Information Systems from Sikkim Manipal University.
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