Robert Laszczewski is an experienced service delivery and incident management professional with a strong background in optimizing operations and ensuring customer satisfaction. Currently serving as a Senior Service Delivery Manager at Ensono, Robert has also held significant positions at Getronics, Ingenico, Oracle, and Phase Forward, where responsibilities included leading major incident recovery, stakeholder management, and process improvement across various technical projects. Robert's educational qualifications include a Master's in Marketing and a Bachelor's in Economics from the University of Gdansk, along with certifications in Prince2 and ITIL. Recognized for exceptional performance and contributions, Robert has consistently achieved high levels of customer satisfaction and contributed to process enhancements throughout a diverse career spanning over a decade.
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