Annabel Record has over 20 years of experience in incident and problem management, primarily with Sky from September 2005 to August 2025, where roles included Group Incident & Problem Manager, responsible for critical incident management across multiple countries, and Platform Controller / Digital Engineer, focusing on platform stability and performance. Annabel also served as a Service Integration Engineer during a secondment, leading service launches and managing technical specifications, and began the career as an Ingest Librarian, progressing through various roles in media operations. Since September 2025, Annabel has been working as a Major Incident and Problem Manager at Entain. Educational background includes GCSEs from Waldegrave School and A Levels from Richmond upon Thames College.
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