Deep Kumar

Deep Kumar is a Senior Product Manager at Entain since July 2021, where efforts focus on enhancing Customer Support self-serve initiatives and revamping the Help Centre Knowledgebase with Zendesk Guide. Prior experiences include serving as Product Manager at Nisum, where responsibilities involved improving Estimated Delivery Dates for Williams Sonoma and its brands, and as Digital Product Manager at The Jewellery Channel, overseeing digital platforms and managing the product lifecycle. Additional roles encompass Senior Business Analyst, Associate Buyer, and internships at UAE Exchange and IBM. Deep Kumar holds a Product Strategy certification from Kellogg Executive Education and a PGDM from the Indian Institute of Management Udaipur, along with a Bachelor's degree in Mechanical Engineering from Ramaiah Institute of Technology.