Fides S. is an Operations Manager with over 14 years of experience in Risk & Fraud Operations, Customer Verification, AML Operations, and Compliance. Fides has held leadership positions at companies including William Hill and Upwork, where they focused on process improvement and team performance optimization. Currently, Fides serves as the Head of Risk and Payments Operations at Entain. They hold a Bachelor of Science in Tourism Hotel and Restaurant Management from Pamantasan ng Lungsod ng Maynila. Throughout their career, Fides has been adept at leveraging data-driven insights to enhance operational efficiency and ensure regulatory compliance.
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