Gary Shaw

Gary Shaw is an accomplished Retail Support Manager at Entain since June 2019, contributing to technology improvements and operational processes within the Retail Delivery team. Previously, as a Project Lead for the Omnia rollout at Ladbrokes Coral, Gary engaged multiple teams to implement a new EPOS system, leveraging extensive retail experience. Prior positions include Retail Incident Management and Colleague Trainer at Ladbrokes Coral, where responsibilities spanned training and system development feedback. Gary's career began at Coral, advancing from Shop Manager to Cluster Support Manager, overseeing staff management and operational performance. Gary also has experience as a Customer Service Assistant at Fenwick Limited and holds education from the University of Hertfordshire in Astrophysics.