Yoanna M.

Yoanna M. is a seasoned payments and risk management professional with extensive experience in the gaming and entertainment industry. Currently serving as a Senior Payments Executive at Entain since February 2021, Yoanna is responsible for driving initiatives to optimize internal processes and enhance customer experience, collaborating closely with cross-functional teams. Prior to this role, Yoanna held several key positions at GVC Group, including Senior Risk & Payments Associate, where responsibilities included leading projects in the USA and managing financial risk analyses. Yoanna's career began at PartyGaming Plc, where initial roles focused on customer support, quality management, and process improvement. Yoanna holds a Bachelor of Business Administration and is pursuing a Master of Business Administration from New Bulgarian University.