Jesse Spann is an experienced IT System Analyst/Integrator currently employed at Entergy since August 2017, with a solid background in technical support and system analysis from previous positions at Mi-Jack Products, Dell, Central Management Services, and Ameristar Casinos, Inc. Jesse possesses expertise in various technologies and systems including Direct Access Connectivity, Microsoft Lync, Windows operating systems, Data Armor Encryption, and Active Directory management. Responsibilities include onboarding/offboarding of laptop systems, troubleshooting escalated issues, managing Cisco phone systems, and ensuring compliance with security protocols such as Hi-Trust and HIPAA. Jesse holds a Bachelor's Degree in Computer Networking and Information Technology Administration from Alcorn State University.
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