John McCauley is an experienced telecommunications professional with a strong background in technical operations. As a Senior Telecommunications Technician at Entergy since March 2018, John has honed skills in network maintenance and troubleshooting. Prior experience includes serving as a Lead Field Operations Technician at CenturyLink from September 2006 to February 2018, where responsibilities encompassed full-service site maintenance and mentoring. Earlier roles include Field Engineer at MCI, leading a Lightwave Testing team, and serving in the US Navy as a Petty Officer 2nd Class, specializing in electronics. John holds a Bachelor of Science in Professional Technology Studies with a Telecommunications concentration from Pace University, graduating summa cum laude, and an Associate of Arts in General Studies from the University of Central Arkansas.
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