Erik Eberhardt

API Integration Specialist at Enterprise Bot

Erik Eberhardt is an experienced professional specializing in automation and business intelligence, currently serving as an API Integration Specialist at Enterprise Bot since January 2024. Prior to this role, Erik worked at Companjon as Business Automation Lead, where workflows were analyzed and automated solutions were implemented, resulting in significant time and cost savings. Erik also led an Automation Strategy that increased automation percentages to 46% and established automated reporting systems. Earlier experiences include roles as a Business Intelligence Engineer at Solytic, where a data model was developed, and dashboards were created, as well as various positions focused on customer service and event planning, enhancing operational efficiency. Erik holds a Master of Science in Business Intelligence & Process Management from The Berlin School of Economics and Law, and a Bachelor of Arts in Business Management and Psychology from Hochschule Furtwangen.

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Enterprise Bot

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Enterprise Bot provides enterprises with a powerful AI-powered conversational automation tool to not only enhance customer experience but also . The multi platform messenger takes care of a wide range of customer needs and queries for call centers reducing costs by 85% and wait time by 90-95%.


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