Jim Willard has extensive experience in technical support and management across various organizations. Starting as a Technical Support Representative at Manheim in 2000, Jim progressed to Senior Tech Support Supervisor at Manheim Interactive, managing a software support call center. Following this, Jim served as Dealer Support Manager at Finance Express, overseeing the transition during an acquisition and managing a technical support call center. Jim then worked at Triad from 2009 to 2011, providing telephone support to colleges and universities for various operating systems and software. Currently, Jim holds the position of FST at Enterprise Integration since June 2011, contributing to initiatives at Daniel Memorial.
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