Enterprise Integration
Marcelo P. has a diverse work experience spanning over two decades. Marcelo'smost recent role was as a ServiceNow Administrator and Developer at Enterprise Integration, starting in 2022. Prior to that, they worked at Sema4 from 2017 to 2022, where they held various positions including ServiceNow Administrator, Developer, and Business Analyst. Marcelo was responsible for managing modules such as ITSM, ITOM, ITBM, and PPM and ensuring the general support, administration, development, maintenance, health, usage, and compliance of three ServiceNow instances and associated applications.
Before joining Sema4, Marcelo served as a Sr. Network Administrator at Netology, LLC. from 2016 to 2017. Prior to that, they worked as a Technical Account Lead at Axiom Technology Group from 2013 to 2016. Marcelo also worked as a NetOps Engineer at A&E Television Networks from 2012 to 2013 and as a Network Consultant at Warren Systems Group from 2007 to 2012.
Marcelo's earlier experience includes working as Network Support at CBS Corporation from 2004 to 2007 and as a Technical Analyst at BNY Mellon from 2001 to 2003. Overall, Marcelo P. has a strong background in network administration, ServiceNow administration and development, and technical analysis.
Marcelo P. graduated with a Bachelor's degree in Computer Science from the University at Albany, SUNY in the years 1992 to 1996. Subsequently, they pursued an Associates degree in Computer Systems Management from The College of Westchester from 1996 to 1998.
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Enterprise Integration
Enterprise Integration, acknowledged by CRN as one of North America's top managed service providers, is headquartered in Jacksonville, Florida. EI is an onshore IT managed service provider and is uniquely qualified to meet your needs. EI, through digital robotics technology, delivers a comprehensive solution designed to increase user productivity, decrease risk, and provide a predictable cost model for IT all with world-class customer service.