Ron Privett is a seasoned technology professional with over 30 years of experience in customer success and technical support roles. Currently serving as Principal Technical Account Manager at EDB since March 2021, Ron plays a crucial role in the Customer Success Team, facilitating the technical onboarding of new clients to enhance product adoption. Prior to EDB, Ron spent nearly two decades at IBM, where roles included Customer Success Manager for IBM Data and AI and Cloud Technical Advisor for IBM Analytics, focusing on driving SaaS product adoption and resolving technical issues. Earlier in his career, Ron held advanced support engineering positions at Informix and Nazarene Publishing House, where Ron led projects and supported database administrators. Ron holds a BS in Computer Science from MidAmerica Nazarene University and a BS in Computer Information Systems from Trevecca Nazarene University.
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