Eric Labaune is an experienced Senior Customer Success Manager at EDB, managing strategic enterprise accounts across EMEA since July 2023. Prior to that role, Eric was a Senior Customer Success Account Manager at Microsoft from 2011 to July 2023, where leadership in customer success initiatives for Azure and the Microsoft SaaS stack was demonstrated. Eric's earlier career includes positions such as Senior Service Delivery Manager and Senior Technical Account Manager at Prologis, IT Manager for France, Technical Project Manager at Comexia, Database Analyst at Crédit Agricole d'Ile-de-France, Software Developer at Cetima, and System & Network Specialist at Colombia SA. Eric holds an MBA in International Business from École nationale des ponts et chaussées and an engineering degree from CEFIPA, alongside earlier academic qualifications in computer science and electrical engineering.

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