Tom Gill is a experienced Customer Success Manager currently working at Enthuse since December 2023, with a prior role in the same position at Delio from July 2022 to December 2023. Tom has a background in customer operations and complaints management, having worked at Monzo Bank from October 2018 to June 2022 as both Regulated Complaints Manager and Regulated Complaints Specialist, as well as serving as a Customer Operations Representative. Early career experience includes positions at QTRKR as a Client Researcher and at Specsavers as an Optical Assistant. Tom holds a Bachelor of Arts degree in Politics and History from the University of Exeter, earned between 2015 and 2018, and completed secondary education at Ysgol Gyfun Gwynllyw, attaining 11 GCSEs including English and Maths.
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