David Currie has extensive experience in customer service and support, currently serving as Principal Customer Service Support at Entrust since January 2019, where responsibilities include handling escalations, mentoring junior colleagues, and liaising with technical support on service improvements. Prior roles include Senior Customer Service Support and Customer Service Support at Entrust, and Customer Service Specialist at Thales eSecurity, managing RMA processes and contributing to customer satisfaction. David's earlier experience includes a managerial position at McDonald's, and roles in business development and sales at Tangible Benefit, Game Retail Ltd., and TK Maxx. David holds a Bachelor's degree in Business Management from Anglia Ruskin University.
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