David Roden is a seasoned professional with extensive experience in technical account management and support within the PKI and wireless technology sectors. Currently serving as a Senior Technical Account Manager at Entrust since June 2013, David provides expert technical assistance to high-profile accounts, acting as an escalation point for complex issues and ensuring customer satisfaction through direct engagement and relationship management. Previous roles include Senior PKI Software Support Engineer at Entrust, Wireless Device Project Manager at Arclight Wireless, Exchange Analyst at Research In Motion, and Technical Support Coordinator at Verizon Wireless. David holds a Bachelor of Business Administration degree in Management Information Systems from Sam Houston State University.
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